Q: How are your products?
A: Awesome. So totally amazing.
Q: Will there be a module?
A: Maybe. If people really, really want it.
Q: Can I buy the Shape Shift Mountain pedal yet?
A: Yes! Availability is limited, so contact us for details at firstname.lastname@example.org
All our pedals carry an unconditional “One Year” full warranty for ANY problem related to the function or operation of that pedal due to faulty parts and/or other internal problems. If you have your original receipt, and it’s been less than one year since the date of purchase, send it back to our shop and we will repair it for free and send it back to you! We do NOT cover things such as broken knobs, pots and jacks due to abuse.
All items purchased from authorized Warm Star Electronics dealers are subject to the dealer’s terms and conditions for Returns. Items purchased from authorized Warm Star Electronics dealers cannot and should not be returned directly to Warm Star Electronics.
Any item(s) purchased directly from www.warmstarelectronics.com can be returned for refund under the circumstances that you return the item with original packaging, in perfect mechanical, functional, and cosmetic condition and within 7 days of receiving the item(s). Upon receiving the returned item, Warm Star Electronics staff will inspect and test the item to verify it is in “new” condition, and in perfect working order. Upon the item(s) passing inspection, we will issue a refund or contact you with any questions/concerns.
Warm Star Electronics retains the right to charge a re-stocking fee on returned items that were shipped back to us within 7 days of receiving the item(s) BUT that were found to be in less than new condition either functionally, mechanically, or cosmetically. Any item(s) received and kept for more than 7 days are automatically deemed non-refundable and will not be accepted for return even if found to be in “new” condition and perfect working order.
We are happy to repair Warm Star Electronics products when something seems to be going wrong. There is no charge for repairs within the first 30 days of receipt. Please contact us at email@example.com for info on where to send in your pedal for repair.